BPO Solutions are an enterprise suite of solutions spanning functional areas such as finance and accounting, HR operations, Supply Chain operations, etc. along with scalable data centers and IT solutions offered by a service provider to various organisations. Organisations also choose a mix and match approach to choose among the range of solutions offered by a single service provider or multiple providers to suite their requirements.
Both private and public organizations are wrestling with unprecedented challenges: economic uncertainty, market complexity, hyper-competition, changing consumer expectations and regulatory pressures. They are looking to next-generation business process outsourcing (BPO) for solutions.
A new generation of BPO is here, and MaigroTech is leading the way. We offer comprehensive BPO services whose success is rooted in deep experience and knowledge of our clients’ business and industry. We collaborate to help clients define a broader spectrum of performance targets, including measurable business outcomes such as increased sales, better customer satisfaction, increased market share, higher levels of employee engagement and productivity, improved shareholder value and more.
New BPO research reveals 68% of outsourcers will increase spend on Robotic Process Automation, helping to improve utilisation of their onshore workforce and reduce dependency on offshoring.
BOOK 60 MINUTE FREE CONSULTATIONMaigroTech offers comprehensive BPO services across multiple business functions and processes—finance and accounting, procurement, marketing, supply chain, HR and learning. We also offer BPO services specific to the unique needs of particular industries such as telecommunications networks, credit services, healthcare, utilities, pharmaceuticals and more.
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We aim to create and share knowledge that helps you address your business opportunities and challenges. This section contains thought leadership pieces, white papers and other publications to help you respond to the emerging issues in Business Process Services.
1. Design thinking and cognitive :
The conversation concludes, exploring how cognitive and thoughtful design change how humans and computers interact.
2. Surprising avenues to exceptional outcomes :
Continuing the conversation, MaigroTech industries experts explore how one-on-one engagement is essential to winning in this experience economy.
1. Customer expectations meet cognitive system:
MaigroTech industries experts discuss the role of cognitive in the age of the customer with Business Insider
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