Your privacy is important to Softifive, hereinafter referred to as “We”, “Our” or “Us”, and we adopt appropriate measures to protect the confidentiality and integrity of all personally and non-personally identifiable information you entrust to us. We collect, use and disseminate your personal information in accordance with the terms laid down in this document.
1. Information we collect
When you access our website, our web server saves a log of your activities on the site. The log file stays on the web server until it is automatically deleted and can be accessed by designated and authorized Softifive professionals for evaluation of statistical purposes and to enhance our web offerings
2. When we collect information
We collect information when you fill out a web form on our website or subscribe to our blog or newsletters. Softifive may also collect your personally identifiable information included in your account from social networks owned and operated by any third-party, which you have permitted the social network to share. We encourage you to review your profile information that can be accessed from social networking sites, including but not limited to, Facebook, Twitter and LinkedIn, belonging to any third-party service providers.
3. How we use the data we collect
Softifive takes due care in handling the data you entrust to us. We use your details only to:
- a. furnish information relating to our products and services, which you request from us
- b. inform you regarding modifications in our site, which could be of your concern and
- c. conform to any contractual commitment we made to you.
- d. send you newsletters, promotional offers, etc. on subjects that may be of interest to you
4. How we protect your information
Softifive ensures to maintain the integrity of your data to the maximum extent possible. Your personally identifiable information is safeguarded behind secured networks and only authorized and designated Softifive employees, agents, affiliates and contractors (who consent to take the necessary measures in safeguarding the confidentiality and security of user data) can access such information.
We do not sell, rent, trade or lease your personal details to any third-party service for commercial purposes, including but not limited to, marketing, general trade or profits. However, Softifive may share the information with Government bodies for crime detection in case of law suits, court orders, subpoena, etc. or with other third-party agencies which help us in investigation and prevention of acts of fraud.
Your data is protected on secure servers. Transaction details, like Credit Card number, etc., entered by you on our website, wherever applicable, will be stored with utmost safety and security using industry-standard encryption measures.
No Softifive visitor is permitted to transmit, trade, change, exchange or distribute any material available on the website for any business or commercial purposes. We strictly prohibit the use of our website for any type of unlawful activity.
We use “cookies” in a similar manner as used by almost all other websites. “Cookies” are small bit of text information which is transferred from a web server to your computer, smartphone or tablet device through a web browser which helps the website identify your browser and collect certain information. “Cookies” help webmasters understand user preferences based on current or previous website activity, which assists them in providing the user with improved and more personalized services.
Softifive may also use “cookies” for compiling aggregate data relating to website traffic and web interactions to ensure it offers improved web experience and utilities in the future.
Softifive does not deploy “cookies” to run programs or deliver virus, spyware, malware, rootkit, or other potentially dangerous material to your computer. The sole purpose of Softifive using the “cookies” is to facilitate proper display of its website and simplify navigation as much as possible.
6. Analytics providers
Softifive may, in its sole discretion, use any third-party web analytics service on its website, such as Google Analytics. Google makes use of several tracking technologies, including cookies to analyze statistical data. You can, however, opt out of Google Analytics at any time by clicking here. These opt outs are based on cookies and you might need to opt out again in case you switch to a new device or delete the cookie file of your web browser
Softifive may also use Google Analytics for analyzing data from AdWords for statistical purposes. To disable this function, you may visit Ads Preference Manager by clicking here. For more details regarding data protection and the use of your information, click here.
7. Contact Form
You can send us your questions and queries using the contact us form on our website. Your personal details in such event be only used to answer your queries.
8. How to update/delete your personal data
Should you provide your personal information to Softifive, you have the complete authority to anytime verify, modify or delete this information by writing to us at [email protected]. You may also, at your sole discretion, ask us anytime to revoke previously provided consent for further interactions
Your saved personal information is deleted in case you revoke your consent to save such information or in case the information is not required any longer for fulfilling the purposes pursued with saving of such information. It is deleted upon expiration of the statutory deadlines at earliest
You can subscribe to our newsletters and the Softifive blog by filling out a simple web form with your name and email address. In such event, your personal information will only be used to send you important newsletters, promotional offers and discounts on products and services that may be of your concern. However, you can anytime opt out of receiving such communication by clicking on the unsubscribe link provided at the bottom of each correspondence. On clicking the unsubscribe link, your email address will be removed from our mailing list and you will receive a corresponding email confirmation for the same
To unsubscribe from our mailing list, you can write to us at [email protected] at any time and we will remove you from all future correspondence at the latest.
Softifive does not tolerate or promote spam, unwanted and unsolicited e-mails. To report spam, please write to us at [email protected]
11. Third-party disclosure
We do not sell, rent, trade, lease or otherwise transfer your personal information to outside parties.
Softifive may, however, transfer user data from its website to associated companies or subsidiaries for legit business purposes. As with any business establishment, it is possible that Softifive may, at any point in time, be subject to an acquisition by another entity or merge its some or all operations with another company. In such event, you hereby legalize the access to your personal information by such companies. However, until revised, the said organization will be bound by these privacy terms to safeguard your personal information.
Softifive may deploy third parties for providing services that are in scope of its website, particularly for website administration. While offering the said services, these third parties, you hereby legalize, can access your personal information. Such third-party service provides, however, will be bound by the data protection and confidentiality provisions documented herein.
12. No liability
While Softifive makes use of all industry-standard tools and measures to protect the integrity and confidentiality of your personal data store with us, nothing can completely guarantee the absolute safety of any information transmitted over the Internet. You hereby agree to hold Softifive harmless of any damages, including but not limited to loss of life, equipment or business profit, that you may incur due to your use of the Softifive website or blog.
13. Outside links
We are not accountable for the ownership, integrity or correctness of the information provided by third parties for which there are redirecting URLs from our site. We nonetheless seek to make sure that such third parties to which redirection is entrusted are recognized private or public entities, namely foreign or national governmental bodies or official entities in India or USA.
14. Do not track signals
We respect Do Not Track signals, and Do Not Track, use advertising or plant cookies when a Do Not Track (DNT) web browser mechanism is in position
15. Third-party behavioral tracking
Softifive does not permit third-party behavioral tracking
16. Policy change and amendments
Softifive may modify, change or remove the provisions enlisted in this privacy document at any time and without notice. You are, therefore, requested to check back this page at regular intervals to stay abreast of our latest terms. The most current version of our policies will always be available on this web page and will govern our use of the personal information you entrust to us. If this Policy is amended substantially, Softifive may, in its sole discretion, notify you through an email sent to your email address registered with us, if you are a registered user.
17. Subject to the Terms and Conditions, and other terms specific to each Plan, Softifive will address your query using commercially reasonable efforts in providing appropriate solutions under the Services. In most cases, Softifive will attempt problem diagnosis and a solution through chat, email or other means as it deems most appropriate under the circumstances including remote access. You understand that if remote access is used on your computer there will be no residual software from the remote session; however, there may be a text file placed on your computer that will explain the work that was done on your computer. If such a text file is placed on your computer, you have the option to either save the file for future reference or to delete it from your computer. All undertakings under Plans are subject to Softifive’s limited warranty, which is set forth below. While a remote control session is enabled, the customer is always the primary controller of the computer and has the rights to disconnect the remote control session at any given point of time. Customer also has the rights, not to opt for a remote control session to be initiated and go for other support like verbal or chat.
18. Contacting us
Last updated: August 1, 2018